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Consumer info - What it means for you - Why did we change

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Why did we change

Chip and PIN has introduced a much more secure way for millions of people in the UK to use their credit and debit cards.

Credit and debit card fraud is a big issue.

Sandra Quinn, director of corporate communications at APACS, comments “Seeing card fraud losses come down is cast-iron proof that chip and PIN is doing its job. Back in 2002 we forecast that fraud would have risen to £800m in 2005 if we didn’t make the move to chip and PIN so it’s heartening to see total losses well beneath this figure.

More than £504 million of fraud was committed on UK cards in 2004. That is more than £1 million worth of card fraud committed every day in the UK. A fraudulent transaction occurs every 8 seconds. The introduction of chip and PIN was a measure to ensure better safety and take away the hassle and inconvenience of card fraud.

PIN numbers are much more secure than a signature. You can find more information on this website about choosing a good PIN number and tips on remembering them!

The Chip and PIN Programme is part of a worldwide initiative. Fraud on cards is a global problem and the UK was one of the first to put chip and PIN in place. The system is proven, and in France a similar PIN system has seen an 80 per cent reduction in fraud since its introduction over ten years ago.