Top ten queries

What is happening after 14 February 2006? Are there any exceptions where people will sign after 14 February 2006? When will I get my card? Will my card need to be signed? What if someone has seen my PIN? How will I use my card in shops? Won't people see me enter my PIN? What if I forget my PIN? When will chip and PIN affect me? How will disabled users be affected? What does it mean if my card is locked? How will I know if my card is a chip and PIN card?

Adding a tip

The terminal will display the amount and may ask if you wish to add a gratuity. Follow the display prompts. When you have added an amount, the total amount of the transaction will be displayed and you will be prompted to enter your PIN. By doing so, you are accepting the total amount of the transaction.

Find out more

• At a hotel reception
• Getting a refund