Top ten queries

Can anyone still sign? Is my liability for fraud affected? What if someone has seen my PIN? How will I use my card in shops? Won't people see me enter my PIN? What if I forget my PIN? When will chip and PIN affect me? How will disabled users be affected? What does it mean if my card is locked? How will I know if my card is a chip and PIN card?

<% dim errMsg, errMsg2 if request("err") = 1 then errMsg = "
invalid email address" else errMsg = "" end if if request("err1") = 1 then errMsg2 = "

please complete all fields marked *

" else errMsg2 = "" end if %>

If you experience a problem using your credit or debit card

Please give us the details about the problem you have experienced. We will pass these details on to the relevant businesses and their banks, so they can ensure staff are following the right procedures.

Please complete all fields marked with a * before submitting your listing details.

<%=errMsg2%>

Email address* " /><% =errMsg %>		Date* " />
Name of retailer* " />		Town/city of retailer (and street name if known) " />
Name of your Card Issuer* " />
Description of what happened? <%=request("description")%>
Your data privacy This information will be used by the chip and PIN (UK) Programme, at an aggregate level, to monitor and evaluate the progress of chip and PIN implementation in the UK. In addition to this, we may wish to contact you with chip and PIN relevant updates and information. If you do not wish to receive these in the future, please tick the box below.